ATTENTION: As we move into the holiday season, please note that our processing time may take up to 10 business days. However, we aim to get orders out much quicker than this. Thank you!
Thank you for your interest in our Custom Cabochon Jewelry Supply! Below, you will find our wholesale policies and an application for a wholesale account.
Minimums
Initial orders must be a minimum of $50. Minimum order requirements must be met in order for your items to ship. If minimums are not met, we will ask that an additional order be placed. After placing your initial order, there are no other minimum requirements. Order only what you need, when you need it.
Ordering
We offer two options for ordering, Here and/or Etsy. If ordering via this shop, you can find the listing under Shop >> Photo Jewelry >> Custom OR by clicking HERE. If ordering via our Etsy shop, please go HERE. There are no difference in the two shops. We have an Etsy shop simply because the traffic of jewelry makers is much higher there.
Pricing
Wholesale accounts receive 50% off of our regular retail prices. Once your account is approved, and you are logged in, you will see wholesale pricing on the cabochon listing only. Prices may change without notice. If ordering via ETSY, we will provide a discount code to receive wholesale pricing. 
Processing
All items are hand made per order, to ensure quality. We ask for up to 10 business days for us to create your order before it is shipped. However, we aim to get orders out much quicker. *Allow longer processing time during holidays. 
Shipping
Orders are shipped via USPS standard shipping (1-3 days). Tracking information will be emailed as soon as your order has been packaged. 
Returns & Refunds
Considering cabochons are custom ordered, we do not accept returns or exchanges. However, if any defects are found within the first 7 days (from date of delivery), we will replace, repair or refund (determined by seller). If your items arrive damage, please immediately email us a photo of the items.
Packaging
Cabs are packaged in individually seal bags (per design, size, quantity...) 
Discounts
While we do offer occasional sales and specials to our Retail customers, please note that those specials are not applicable to wholesale customers. If an order is placed using a retail discount, your order will be cancelled and you will be asked to place it again.
Retailer Requirements
Appropriate documentation is required for your account to be approved. Texas retailers must provide a full photo copy of their Sales and Use Tax Certificate. All other retailers must provide a full photo copy of your Tax or EIN certificate according to your state. We will verify ID numbers before approval. 
You will also be asked to provide at least one websites (EX: Etsy Shop or Facebook Group). Please provide FULL URL links for social media and websites. Do not just type "@myshop".  Considering the time it takes and the fact that many shops share the same name, we will not search for your website. This means your application will be denied. If you do not know your URL link, please refer to the photos below. 
If you agree with our terms, you may fill out the application below. Please allow up to 3 business days for your application to be reviewed. 
We look forward to working with you!!